GLOSSARY:
Capitalised terms used in these Terms and Conditions shall have the following meanings:
- Price List – a document or piece of information that specifies the current price of the Digital Service and the Service Packages available within the Application.
- Account – a user interface created within the Application's IT system, allowing the User to access its functionalities, including the Account Service;
- Subscription Period – a period of one month during which the Service Provider makes the Service of Using the Application available to the Service Recipient in accordance with the Price List and Package selected by the Service Recipient, and for which the Subscription Fee is charged;
- Subscription Fee – the fee paid by the Service Recipient in advance for a single Subscription Period in exchange for the use of the Application, determined in accordance with the Price List applicable at the start of the given Subscription Period.; the Subscription Fee is charged monthly in advance on the calendar day on which the Subscription Period commenced in accordance with the provisions of these Terms and Conditions; in certain cases, the billing date may change, particularly if the Subscription Period began on a date that does not occur in a subsequent month or if payment via the selected payment method was declined;
- Package – a set of specific Services offered by the Service Provider via the Application; the currently available Packages and their respective charges are shown in the Price List;
- Privacy Policy – a document containing information on how the Service Provider processes Service Recipients' personal data;
- Subject of Digital Service – the Account Service or the Service of using the Application;
- Entrepreneur – a natural person, legal person, or organisational unit without legal personality that is granted legal capacity under specific provisions, conducting business or professional activity in their own name;
- Terms and Conditions – these terms and conditions of the Resabee AI Hotel Content Builder application;
- Agreement – the Agreement for the provision of the Account Service and the Agreement for the provision of the Service of using the Application;
- Agreement for the Provision of the Account Service – an agreement under which the Service Provider provides the Account Service to the User free of charge for an indefinite period, in exchange for the User providing their data, including personal data;
- Agreement for the Provision of the Service of Using the Application – an agreement for the provision of a digital service, under which the Service Provider undertakes to provide the Service of Using the Application to the Service Recipient in exchange for payment; the conclusion of this agreement is conditional upon the prior conclusion of the Agreement for the Provision of the Account Service;
- Digital Service – the Account Service and the Service of Using the Application.
- Account Service – a digital service consisting of the creation and maintenance of an account by the Service Provider for the benefit of the Userl
- Service of Using the Application –Digital Service through which the Service Provider enables the Client to access the Application's functionalities, particularly the ability to use an artificial intelligence tool developed by the Service Provider to generate a description of a selected hotel;
- Service Recipient – a Entrepreneur using the Application;
- Service Provider – Axabee spółka z ograniczoną odpowiedzialnością [a limited liability company], with its registered office in Opole;
- User – a natural person who holds an account on the application, or a person authorised to represent the Service Recipient and use the application on their behalf.
§ 1 General provisions
- These Terms and Conditions set out the rules and conditions for using the 'RESABEE AI HOTEL CONTENT BUILDER' application (hereinafter: the 'Application'), which is available at hcb.resabee.ai, as well as the services provided by the Service Provider. hcb.resabee.ai, as well as the services provided by the Service Provider.
- The Service Provider is Axabee spółka z ograniczoną odpowiedzialnością, with its registered office in Opole (registered address: ul. Reymonta 39, 45-072 Opole), recorded in the register of business organizations of the National Court Register maintained by the District Court in Opole, 8th Commercial Division of the National Court Register KRS entry number: 0000445964, Polish tax identification number NIP: 7543069399, Polish business identification number REGON: 161505318 (hereinafter: the 'Service Provider').
- The Service Provider may be contacted via:
- email: support@resabee.ai
- post: ul. Reymonta 39, 45-072 Opole
- telephone: +48 775412212
- The information in the application regarding the services provided by the Service Provider, particularly their descriptions, technical and functional parameters, and prices, constitutes an invitation to execute a contract under Article 71 of the Civil Code of 23 April 1964.
- All components of the Application, including the name and logo; photographs and descriptions; operating principles; graphic elements; interfaces; software; source code; and databases, are protected under the provisions of the Copyright and Neighbouring Rights Act of 4 February 1994, the Industrial Property Law Act of 30 June 2000, the Act on Combating Unfair Competition of 16 April 1993, and other applicable laws.
- Any use of the Service Provider's intellectual property without their prior explicit consent is prohibited.
§ 2 Technical requirements
- For Service Recipients to use the services provided by the Service Provider via the Application correctly, all of the following conditions must be met:
- an Internet connection;
- devices enabling access to Internet resources;
- an up-to-date and properly configured web browser;
- use of a web browser supporting the display of hypertext documents linked through the World Wide Web, supporting JavaScript and accepting cookies;
- having an active email account;
- having an Account.
- Users are prohibited from using viruses, bots, worms, or other types of malicious code, files, or software within the application, particularly any scripts, applications, or tools designed to automate processes.
§ 3 General Rules for Using the Services
- The Application may only be used by Entrepreneurs, and its use must be directly connected to their business or professional activity.
- Service Recipients shall use the services provided by the Service Provider in accordance with applicable law, these Terms and Conditions, and recognised standards of good practice.
- Users are prohibited from providing unlawful content.
- Users must provide solely accurate data, including personal data. The Service Provider shall not be liable for any consequences resulting from the provision of false or incomplete data by the User.
- If a natural person performs an action within the Application (in particular, the conclusion of an Agreement) on behalf of a Service Recipient that is not a natural person, that person is deemed to be declaring that they are authorised to represent the Service Recipient.
- Each Service Recipient may only conclude one Agreement for the provision of the Service of Using the Application.
- The prices for services and Packages are expressed in US dollars and are gross amounts, i.e. including VAT.
- The conclusion of the Agreement for the Provision of the Service of Using the Application requires prior conclusion of the Agreement for the Provision of the Account Service.
- A breach of these Terms and Conditions shall include, in particular:
- the User providing unlawful content;
- use of the Account or Application by the User in a manner contrary to its intended purpose;
- the Service Recipient or User providing false or incomplete data;
- an individual performing actions on behalf of the Service Recipient without proper authorisation to represent them;
- the Service Recipient concluding more than one Agreement for the Provision of the Service of Using the Application without the Service Provider's consent.
- If these Terms and Conditions are breached, the Service Provider may request that the Service Recipient remedy the breach within not less than seven (7) days.
- Any declarations, requests, notices or information referred to in these Terms and Conditions may be delivered by email to MAIL.
§ 4 Agreement for the Provision of the Account Service
- In order to conclude the Agreement for the Provision of the Account Service, the User must perform the following actions:
- visit the Application's website and click the 'Register' tab;
- fill in the displayed form with their name and email address (which will also serve as the User's login);
- tick the box to confirm that they have read and accepted the Terms and Conditions – this is mandatory;
- click the option 'Register'.
- After clicking the 'Register' button, an activation link will be sent to the email address provided by the User. Once the User clicks the link, they will have access to their account. Clicking the activation link by the User constitutes the conclusion of the Agreement for the Provision of the Account Service by the Service Recipient.
- Through the account, the User may, in particular:
- purchase Packages;
- access services included in the purchased Package.
- The User may terminate the Agreement for the Provision of the Account Service at any time without stating a reason, providing 14 days' notice and with effect at the end of the current Billing Period.
- Termination of the Agreement for the Provision of the Account Service by the user requires a termination notice to be submitted to the Service Provider, regardless of the grounds for doing so. Such a notice may be sent by email to MAIL. The Service Provider shall delete the Account either immediately upon receipt of the termination notice or at the end of the notice period specified in these Terms and Conditions.
- If the User uses the Account in a manner that breaches applicable law, these Terms and Conditions or recognised standards of good practice, the Service Provider may terminate the Agreement for the Provision of the Account Service with seven days' notice, delivered to the User via email. During the notice period, the Service Provider may block the User's access to the Account if necessary to prevent further violations.
- If, prior to termination of the Agreement for the Provision of the Account Service (regardless of the grounds for such termination), the Service Recipient has concluded an Agreement for the Provision of the Service of Using the Application, termination of the Account Service Agreement by either party shall also constitute termination of the Agreement for the Provision of the Service of Using the Application.
- Termination of the Account Service Agreement (regardless of the grounds for termination) shall result in the deletion of the account and all User Content stored therein within 60 days of termination.
§ 5 Agreement for the Provision of the Service of Using the Application
- Under the Agreement for the Provision of the Service of Using the Application, the Service Provider enables the Service Recipient (within the scope of the Package purchased by the Service Recipient) to use a tool that allows the generation, by means of an artificial intelligence system developed by the Service Provider, a description of a hotel selected by the User, in accordance with a template prepared by the Service Provider, including, in particular, a general overview, contact details, and a description of the hotel, its amenities, and the surrounding region.
- Upon registering the Account, an Agreement for the Provision of the Service for a Trial Period is concluded between the Service Recipient and the Service Provider. The Service Recipient may only conclude one Agreement for the provision of the Service of Using the Application for the Trial Period. Before the Trial Period ends, the User receives an email containing a link enabling them to conclude an Agreement for the Provision of the Service of Using the Application based on Packages made available by the Service Provider. If the User does not purchase a Package after the Trial Period ends, the Agreement for the Provision of the Service of Using the Application shall terminate automatically.
- In order to conclude an Agreement for the Provision of the Service of Using the Application based on the Packages made available by the Service Provider, the Service Recipient must:
- log in to their Account;
- select a Package;
- provide the necessary billing information. Axabee Sp. z o.o. ul. Reymonta 39, 45-072 Opole Polish tax identification number NIP 7543069399
- tick the box confirming acceptance of the Terms and Conditions (mandatory);
- review the Privacy Policy;
- choose a payment method for the Service of Using the Application;
- click the 'Order and Pay' button.
- clicking the 'Order with payment obligation' button constitutes the conclusion of the Agreement for the Provision of the Service of Using the Application, in accordance with the selected Package. This authorises the Service Provider to charge the Subscription Fee using the selected payment method.
- The Agreement for the Provision of the Service of Using the Application, within the scope of the Packages made available by the Service Provider, is concluded for one Subscription Period. It shall automatically renew for subsequent Subscription Periods unless the Service Recipient submits a cancellation notice before the end of the current Subscription Period by email to MAIL.Renewal of the Subscription Period shall constitute conclusion of a new Agreement for the Provision of the Service of Using the Application under the terms set out in these Terms and Conditions.
- If the cancellation notice is submitted within the timeframe specified in paragraph 5 above, the Agreement for the Provision of the Service of Using the Application shall terminate at the end of the current Subscription Period.
- If the Service Recipient breaches the provisions of these Terms and Conditions and fails to remedy the breach after receiving a warning, the Service Provider may terminate the Agreement for the Provision of the Service of Using the Application with seven (7) days' notice by email. During the notice period, the Service Provider may block the Service Recipient's access to the Service of Using the Application if necessary to prevent further breaches.
- Termination of the Agreement for the Provision of the Service of Using the Application (regardless of the grounds for termination) shall also constitute termination of the Agreement for the Provision of the Account Service and shall result in deletion of the Account and all User Content stored therein within 60 days of the termination date.
§ 6 Rules for using the tool available in the Application and the generated descriptions
- To use the tool available in the Application, the User must first search for a hotel by entering its name, locality, and country where it is located.
- To generate a description of the selected hotel, the User must click the 'Generate' button. The User may download the generated description to their device in one of the formats provided by the Service Provider.
- The User can regenerate the description of the same hotel by clicking the 'Generate again' option.
- Depending on the Package selected, the User may generate or regenerate up to the maximum number of hotel descriptions permitted by that Package and in the languages included. The User may also personalise the result using the tools provided by the Service Provider.
- The generated descriptions are to be treated solely as suggestions or informational content provided in response to the User's query, and they may not be considered binding or final. These descriptions may be incorrect or imprecise, and the Service Recipient should always consider this before deciding to use them.
- The Service Recipient acknowledges that the generated description may not be unique, and that other Service Recipients or Users may receive similar or identical content.
- The Service Recipient may use the generated descriptions for any legally permissible purpose and to the fullest extent, provided that they bear full responsibility for all risks associated with the use of the generated content and for its compliance with applicable laws, including ensuring no infringement of third-party rights.
§ 7 Fees and Billing
- Unless specific provisions of these Terms and Conditions state otherwise, all payments due to the Service Provider must be made by the Service Recipient using the payment systems made available within the Application.
- The free Trials Period ends either seven days after it begins or upon the first purchase of a Package. The User may purchase a suitable Package at any time during or after the Trial Period.
- In consideration for the Service of Using the Application, the Service Recipient shall pay a Subscription Fee in the amount specified in the Price List, depending on the selected Plan. Changes to the prices in the Price List shall be announced in the Application and at www.hcb.resabee.ai, and do not constitute an amendment to these Terms and Conditions.
- The payment date is the date on which the Subscription Fee due for the selected Package is credited to the Service Provider's bank account.
- Payment for the Service of Using the Application is made on a subscription basis (hereinafter: the 'Subscription) – during the term of the Agreement for the Provision of the Service of Using the Application, fees are automatically charged to the User's account for each subsequent Subscription Period.
- If the Service Recipient does not cancel within the timeframe specified in § 5(5), the Subscription Fee for the next Subscription Period will be charged automatically.
- If payment via the selected method cannot be completed due to expiry, insufficient funds or any other reason resulting in rejection, the Service Provider may block access to the Service of Using the Application.
- If payment is not made within 7 days, the Agreement for the Provision of the Service of Using the Application shall expire.
§ 8 Service Provider's Liability
- The Service Provider undertakes to provide the services with due care.
- The Service Provider guarantees continuous access to the Application, while reserving the right to implement service interruptions or functional limitations for technical reasons. Technical limitations and interruptions may also occur within the internet browsers through which the Application is accessed, which may result in temporary unavailability of certain Services or inability to log in. The Service Provider shall carry out all work relating to the Application's functionality in a manner that is as minimally disruptive to Service Recipients as possible and, where feasible, shall inform them in advance of any planned maintenance.
- The Service Provider shall not be liable for:
- interruptions or limitations in the IT systems used by the User's devices that prevent or restrict access to the Services;
- the correct functioning of the Application on the User's device or the lack thereof;
- any damage suffered by the User as a result of using the Application contrary to its intended purpose or in breach of these Terms and Conditions;
- the consequences of the User providing incorrect or false data;
- any loss or damage suffered by the User or any third party resulting from the use of the Application, in particular where such events were influenced by the User or a third party;
- use of the Account Service access credentials by third parties, where such parties obtained these credentials either through disclosure by the User or due to the User's failure to adequately secure them against unauthorised access;
- for any malfunction of the Application or service interruptions occurring due to causes beyond its control, including force majeure events.
- The Service Provider shall not be liable for any damage suffered by the Service Recipient resulting from the use of the Application, particularly with regard to the accuracy, completeness or legality of the generated hotel descriptions.
§ 9 Complaints regarding Digital Content
- Complaints must be submitted by email to MAIL.
- A complaint should include the following:
- the Service Recipient's identifying details;
- an email address;
- a description of the reported issue;
- the requested remedy.
- If any deficiencies prevent the complaint from being considered properly, the Service Provider shall request that the complainant provide additional information using the contact details provided when the complaint was submitted.
- The Service Provider shall review and respond to the complaint without undue delay and in any case within 30 days of receipt. The User shall be informed of the outcome of the complaint by email using the contact details provided in the complaint.
§ 10 Changes to the Digital Service
- The Service Provider may modify the Account Service and the Service of Using the Application in the following cases:
- if the Service Provider decides to enhance the Account Service by introducing new functionalities or modifying existing ones;
- if it is necessary to adapt the Account Service to newly developed devices or software used by users to access the Account Service;
- if there is a legal obligation to make such changes, including adapting the Account Service to reflect current legislation.
- The Service Provider shall inform the Service Recipient of any changes to the Account Service by posting a notice on the Account. The information may also be sent to the Service Recipient via email to the address associated with the Account.
§ 11 Price List
- The current price list is available within the application and at https://www.resabee.com/products/resabee-ai-hotel-content-builder
- The Service Provider may amend the Price List at any time.
- Any changes to the Price List shall not affect the amount of fees specified in Agreements concluded before the change took effect.
§ 12 Processing of Personal Data
- The Service Provider is the Data Controller of the personal data collected through the application, meaning it is the entity that determines how your personal data will be processed. The Data Controller can be contacted by email at: info@axabee.com. The Data Controller is responsible for ensuring the security of the personal data provided and for processing it in accordance with applicable law.
- The Data Controller has appointed a Data Protection Officer (DPO), who can be contacted regarding matters relating to the processing of personal data and the exercise of your rights under data protection legislation. The DPO can be contacted by email at: info@axabee.com.
- Further information on the Service Provider's rules for processing personal data is available in the Privacy Policy at: https://hcb.resabee.ai/privacy-policy
§ 13 Amendments to the Terms and Conditions
- The Service Provider may amend these Terms and Conditions if circumstances arise that are understood as:
- a change in the provisions of law governing the provision of services by electronic means, or a change in the interpretation of such provisions resulting from court rulings, decisions, recommendations or guidelines issued by competent authorities or regulatory bodies;
- changes in legal regulations governing the Agreement for the Provision of the Account Service or the Agreement for the Provision of the Service of Using the Application that affect the mutual rights and obligations of the Service Provider and Users;
- a change in the scope of the Service Provider's business activity;
- the introduction of new services, the modification of existing services, or the discontinuation of certain services by the Service Provider;
- technical modifications to the Application requiring adjustment of the Terms and Conditions;
- a legal obligation to make such changes, including adapting the Terms and Conditions to reflect current legislation.
- the need to remove ambiguities in the interpretation of the Terms and Conditions;
- the need to prevent abuse or other breaches of the Terms and Conditions;
- the need to correct obvious mistakes or typographical errors;
- the occurrence of force majeure events, understood as circumstances beyond the control of the Service Provider or User that could not have been foreseen at the time of concluding the Agreement, such as natural disasters, epidemics, strikes, war or extraordinary weather events affecting the ability to comply with the Terms and Conditions.
- Users shall be informed of changes to the Terms and Conditions by the publication of the updated version on the Application's website.
- Agreements for the provision of the Service of Using the Application concluded before the amendment shall remain governed by the version of the terms and conditions in force at the time of conclusion until the end of the Billing Period during which the change was introduced.
- A Service Recipient who does not agree to the amended Terms and Conditions may terminate the Agreement for the Provision of the Account Service with effect from the end of the current Billing Period.
- Termination of the Agreement for the Provision of the Account Service shall be effected by a notice of termination submitted by the Service Recipient to the Service Provider. Such a notice may be sent by email to MAIL.
§ 14 Final provisions
- These Terms and Conditions shall enter into force on 16 June 2025.
- These Terms and Conditions shall be governed by Polish law. Any matters not regulated herein shall be governed by the provisions of generally applicable Polish law.